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Toshiba's Call Center & I.P. Telephones

The Strata CIX delivers on the promise of IP telephony by providing all the features and benefits of traditional business communications systems on a converged IP platform. With new, never-before-seen IP-based adaptability capabilities, it is the most efficient, easy-to-use, and customizable telecommunication system available today.

CIX670 W/Expansion Cabinet

 

 CIX100 W/Expansion Cabinet

Strata CIX100

Strata CIX 670
Modular in architecture. Scalable in design. Networkable with other systems. The Strata CIX670 gives you incredible capabilities today — and the ability to build out your system as you grow.
The Strata CIX100 is the business telephone system that lets you work exactly as you need to today, while giving you the ability to cost-effectively add capabilities as you grow.
  • Expand up to 560 ports — and even more by networking multiple systems.
  • Share vital information and functionality between your main office, branch offices, and remote locations.
  • Take advantage of remote user telephone connectivity that lets you use your newfound communication features anywhere you work with exceptional cost-efficiency.
  • Take telephone functionality wherever you leave your desk with a full line of integrated cordless and wireless telephones.
  • Promote effective communication with easy to use but sophisticated Stratagy voice processing capabilities that include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities.
  • Answer incoming customer calls with utmost efficiency with ACD/MIS call center features.
  • Available in Wallmount or Rackmount
CIX670 Rackmount W/Expansion Cabinets
  • Expand up to 112 ports — and even more by networking multiple systems.
  • Share vital information and functionality between your main office, branch offices, and remote locations.
  • Take advantage of remote user telephone connectivity that lets you use your newfound communication features anywhere you work with exceptional cost-efficiency.
  • Take telephone functionality wherever you leave your desk with a full line of integrated cordless and wireless telephones.
  • Promote effective communication with easy to use but sophisticated Stratagy voice processing capabilities that include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS) and Interactive Voice Response (IVR) capabilities.
  • Answer incoming customer calls with utmost efficiency with ACD/MIS call center features.
Stratagy IVP 8
The Stratagy Voice Processing Systems is no different. Add this cutting-edge circuit card to your Toshiba Strata CIX business telephone system and turn it into a powerful voice processing solution.
Stratagy IVP8 Voicemail
CTX40
CTX40

The Strata CTX40 telephone system gives your business the ability to easily and professionally handle calls, enhance employee productivity, please customers, and plan for future growth. The CTX40 is designed with your small business in mind, enabling you to start affordably with just the features you need, and expand capacity and capability when your requirements change — without losing your initial investment. With built in caller-id and the capability for VOIP features the CTX40 is a great system for seamless integration at an affordable price.

With just a simple circuit card installation, you can turn your existing Strata CIX, Strata CTX or Toshiba DK communication system into a versatile and reliable voice processing server — the perfect solution for small to medium-sized businesses who want to simplify voice, fax and e-mail message management and distribution company wide. And because the Stratagy IVP8 is designed with Toshiba’s advanced embedded processing technology and Compact Flash memory, you can count on exceptional reliability for your business.

  • Integrated circuit card for the Strata CIX, Strata CTX, or Strata DK.
  • Supports up to 8 ports.
  • Voice, fax and e-mail message management and distribution.
  • Voicemail
  • Automated attendant
  • Call recording
  • Call routing

Voice mail versatility.

  • Record up to seven different personal greetings per employee scheduled for appropriate times during the day or week or according to your extension’s use status at the time.
  • Callers have the opportunity to call another extension, hold, or transfer to an operator for assistance.
  • Complete control to replay, skip, advance, rewind, delete, pause, prioritize, or adjust message volume.
  • Customize the way you’re notified of messages, from receiving a pager alert to indicating urgent status.
  • Ability to create folders for different types of messages.
Toshiba's Strata DKT3200 Series Telephones
DKT3200 Series Telephones

Toshiba's Strata DKT3200 series provide a wide choice of functionality, and range from a low-cost entry level option through to a sophisticated large display feature phone.

Key benefits of the Strata DKT3200 series:
Stratagy iES Voicemails
Stratagy IES16 & IES32
The Stratagy iES16 supports up to 16 ports and the iES32 supports up to 32 ports, making plug-and-play voice, fax, and e-mail message management simple.
  • Red/green Busy Lamp Field (BLF) indication shows who is on the phone.
  • Soft keys provide intelligent feature presentation for applications such as voicemail.
  • 10 different ring tones provide simple identification of the type of call.
  • Direct Dial-In (DDI) numbers can be assigned a specific ring tone.
  • Access to shared mailboxes through multiple message waiting indication.
  • One-touch group pick-up with easy recall of calls placed on hold.
  • On-screen directory dialing reduces the need to search for numbers.
  • Flexible and one-touch keys can be configured for regularly used functions.
  • Design matches Toshiba's IP feature phones for a consistent look in hybrid configurations.

The DKT3200 series are equipped with the following as standard:

  • Microphone speaker key.
  • Hold key.
  • Conference/transfer key.
  • Message waiting LED.
  • Last number redial.
  • Alphanumeric keys.
  • Volume control keys.
  • Up to 100 personal speed dials.
  • Up to 800 system speed dials.
  • Redial key.
  • Programmable keys.
  • Two color LED status indicator.
  • Hot dialing.
  • Adjustable button beeps.
  • Room noise sensitivity.
  • Optional call waiting.
  • Soft keys (display only).
  • Informative display (display only).
  • Integrated enterprise server on compact circuit card
  • Supports four to 16ports(iES16) and 32ports(iES32) and over 600 hours of storage.
  • Plug and play simplicity.
  • Voice, fax and e-mail message e management and distribution.
  • Unified messaging
  • Fax server
  • Call recording
  • Automated attendant
  • Call routing

Easy navigation

  • Access each mailbox menu option simply by pressing the corresponding soft key.
  • Exceptionally easy to use without complicated training or transition periods.

Unified messaging

  • Consolidate all types of communications and manage more messages in less time.
  • Play voice messages through your PC or through your handset for privacy.
  • View faxes on your screen and print them as you would any document.
  • Forward voice or fax messages as WAV or TIF files to any e-mail address.
  • Retrieve Stratagy voice and fax messages via the Internet from any e-mail service that supports SMTP and POP3 protocols.
  • Manage voice, fax and e-mail messages via telephone .
 
 
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